Whether you’re trying to resolve a dispute with a coworker or customer service agent, we’ve got the answers for you! Our goal is to teach you the skills you need to handle conflict successfully and resolve problems before they become major issues. We’re here to help! We know that social interaction can be incredibly frustrating and stressful at times, but with our help you’ll learn to communicate effectively in any situation. But being happy isn’t always easy, especially when it comes to dealing with other people. Whether you’re focused on your business, or your life in general, we all want to be happy. It’s challenging because English speakers move quickly, use many words that we don’t understand, and we often can’t hear them very well.īut it’s also important because without good speaking skills you can’t connect with people, travel through an English-speaking country, or understand movies in English. Learning conversational English is both important and challenging. I’m Grant Taylor and I made this conversation English PDF to help you improve your speaking and listening skills.
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